Complaint Panels | ter Hürne

Complaint form Dekor-Paneele

General information*

Retailer

Name, town*

Contact person*

Installer

Name, town*

Contact person*

End customer

Name*

Contact person*

Street, town*

Phone, fax, e-mail*

Details of the product / purchase contract (enclose proof of purchase)*

Article description*

Article number*

Quantity*

Purchase date*

Rear plank labelling

Order confirmation number*

Proof of purchase*

Processing

Processing*

Goods have not yet been laid

Goods have already been partially laid

Goods have already been completely laid

Details of the damage (if possible documented by photos - including the room situation)*

Description*

Is a sample section available?*

Yes

When and by whom was the defect detected?*

How many rooms are affected?*

How many jobs per room are affected?*

Photos/videos available

Details of the property*

New building, old building*

New building

old building

Year of construction*

Room utilisation*

Room size XX x XX m*

How is the room heated?*

Heating protocol available*

Yes

Heating protocol

Information on care*

Room climate | Humidity %

Room climate | Temperatur °C

Is a humidifier used?

Yes

By sending the complaint form, the applicant confirms the accuracy of the information provided above.

Name**

E-Mail**

*Further processing is not possible without this information!

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